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Virtual care

There’s more to health than yearly doctor’s visits. There’s a need for care, guidance, and support all year long. Health Solutions by ShoppersTM connects your employees to a unique network of pharmacists, nurses, and dietitians. These programs offer a new level of care that employees value and rely on.

Get Virtual Care

Healthcare advice when your employees need it.

Employees can access virtual care from anywhere through a simple and secure online platform, with the option of chat, video or phone consultations. By providing quick, direct access to nurses, pharmacists*, and dietitians, virtual care empowers employees with an easy way to check up on their health without always having to leave their home or the office. The resulting peace of mind and increased productivity can benefit employees and employers alike.

screenshot of Shoppers Drug Mart Virtual Care on mobile device

More than half of Canadian employees surveyed said they would use virtual care if it were offered through their employee group health benefit provider.1

Got a quick question about your health? Get a quick answer with virtual care

By facilitating quick access to licensed healthcare professionals, virtual care allows employees to get help without leaving their home or office.

  • Leverages a unique team of pharmacists, nurses, and dietitians.
  • Accessible care from anywhere through a simple and secure online platform, with chat, video or phone consultations.
  • With affordable packages, virtual care is an attractive benefit for both employees and employers.
  • There to support employees help resolve health issues quickly and cost-effectively.

Virtual care is best for

Minor ailments

Minor ailments

Allergies, cold and flu, upset stomach, skin concerns, nausea, joint and muscle pain, heartburn and fever.

Medication related questions

Medication related questions

Like “Will a Natural Health product interact with another medication I am taking?” or “My toddler has a rash. Is there anything that can help?”

Lifestyle advice

Lifestyle advice

Diet and nutrition, quitting smoking, family planning, exercise, sleep, lactose or gluten intolerance and more

Physician referrals

Physician referrals

When needed, employees can be referred to available physicians who can provide more in-depth assessment or referral. An out-of-pocket fee would apply.

Reassurance

Reassurance

On-demand access to healthcare professionals can provide peace of mind when it comes to common, non-urgent health questions and concerns.

How it works

Easy Enrolment

Easy Enrolment

Employees register easily online via a secure website mobile or desktop.

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Choose a method of communication

Choose a method of communication

Employees can choose how they connect: by videoconferencing, messaging or phone and when they connect: instantly, via secure messaging or by appointment for video consults.

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Chat with a licensed healthcare professional

Chat with a licensed healthcare professional

Employees can chat live with a nurse, dietitian or a pharmacist, or book a time to chat later.

Virtual care can benefit your organization

Virtual care empowers employees to be proactive about their health and boost their productivity. It can help curb employee absenteeism and time off work. And provides an affordable option to deliver a meaningful additional benefit to employees. Add it today!

Get in touch
saleshealthsolutions@shoppersdrugmart.ca

References

1. Shoppers Drug Mart Inc. internal analysis

Disclaimer

Virtual care is not meant to replace in-person visits with your primary care provider, nor is it meant for emergencies. If you have an emergency call 9-1-1 and get immediate assistance.